20 HoursIntermediate
The Adoption Engine
Overcoming Resistance & Driving Usage
Back to All Academy Programs
Executive Overview
About this Program
Move beyond soft change management to hard adoption metrics. Learn to overcome resistance and ensure usage.
Target AudienceChange Managers, Comms Leads
Delivery FormatCohort-Based / Interactive Workshops
Competency Acquisition
What Your Team Will Master
Understand the neuroscience of resistance and why brains hate new software
Apply the ADKAR framework as a diagnostic tool
Design communication strategies that cut through organizational noise
Manage stakeholders through the 'Valley of Despair'
Develop a 'Go-Live' Playbook for the first 48 hours of launch
Practical Toolkits
Included Operational Artifacts & Templates
ADKAR Assessment Template
Communication Plan Template
Resistance Map
Stakeholder Strategy
Final Change Management Plan
Syllabus Breakdown
Course Curriculum & Modules
01
Module 1: The Psychology of Resistance
- The Biology of Resistance
- The Failure Anatomy: People vs. Tech
- The Adoption Framework (ADKAR)
- Building Your Army: Change Champions
02
Module 2: Cutting Through the Noise
- The Signal vs. Noise Ratio
- The Narrative Arc: Selling the Future
- Omnichannel Saturation
- The Influence Engine
03
Module 3: Managing 'The Valley of Despair'
- Diagnosing the Dip
- Converting Detractors
- The 'Frozen Middle' Management
- The Listening Architecture
04
Module 4: The 'Go-Live' Playbook
- The Choreography: First 48 Hours
- Adoption Metrics that Matter
- Sustaining the Change
- Workshop: Adoption Master Plan
Secure Your Cohort Seat
Ready to upskill your transformation team?
Cohort enrollment is scheduled periodically to preserve individualized mentoring. This program is also included complimentary with advisory engagements.